Service Request Ticket - # 47047

Service Request Information

CONTACT Name Whitenack, Faye   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2012 09:09 AM
Department Business Services Phone 88172
Location Email whitenaf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080481[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 2BJNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:B2:B2

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara May 09, 2012 10:48 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara May 09, 2012 10:48 AM 
Adam went by and fixed it. Done.
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Andrew Gandara May 07, 2012 09:44 AM 
Left VM
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Megan Thibeault May 04, 2012 10:15 AM 
Task reassigned to Andrew Gandara.
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Adam Wehner May 02, 2012 08:55 AM 
Task reassigned to UCS Tech.
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Nicole Crane Apr 26, 2012 09:09 AM 
She has some links that when she tried to open 
and error pop ups saying "server was interupted" 
and then it closes down the application. It 
happens within banner. 

Started abiout 2 weeks ago.
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