Service Request Ticket - # 47052

Service Request Information

CONTACT Name Bates, Adam   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2012 12:57 PM
Department Creative Arts/Music Phone 88541
Location Email abates@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080854[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Mac Pro #Z0EM
Serial No. G89121Z3XYL Location PDR

CPU One 2.8GHz Quad-Core Intel Xeon


OS Unknown Software Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, and GarageBand), Apple Logic Express, MS Office 2008 for MAC from P0069599

Wired NIC 00:23:32:31:8C:70


Bluetooth NIC 00:24:36:BB:D3:CB

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Apr 26, 2012 03:44 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Apr 26, 2012 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Apr 26, 2012 03:44 PM 
changed password to what they wanted
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Nicole Crane Apr 26, 2012 12:57 PM 
Smith 107. It is in the recording studio It has 
been worked on but now it does not allow for the 
admin to log on. 
It used to be a student admin computer
Username:Student
and then a password that a lot of people had. But 
now the old password is not working.
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