Service Request Ticket - # 47077

Service Request Information

CONTACT Name Kerekes, Earlee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2012 01:40 PM
Department Disability Access Services Phone 88591
Location Email kerekese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110097[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34JLZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007, TRANSFER to W#201300224 Camtasia 7.1 from ODS Grant bundle, Dragon Naturally Spring Prem Ed. v12 from P0092529

Wired NIC 78:2B:CB:B3:9E:C3

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Apr 30, 2012 04:03 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Apr 30, 2012 04:03 PM 
Installed on 20110097[Edit Inv]
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Andrew Gandara Apr 30, 2012 03:29 PM 
Called her and she said Scott Carter knows where the computer is
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Andrew Gandara Apr 30, 2012 03:13 PM 
Task reassigned to Andrew Gandara.
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Tricia Flaherty Apr 30, 2012 01:40 PM 
Installer and license key can be found under:
T:\camtasia\ODS-GrantCamtasia Bundle
Please record WOU# of computer it gets installed
on in the text file in the installer folder
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