Service Request Ticket

Service Request Information

CONTACT	Name	Barry, Angie	Date	May 03, 2012 11:30 AM
	Department	Campus Public Safety	Phone	88481
	Location		Email	barrya@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110673 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	1Y39NS1	Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	1Y39NS1	Location	Going to PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Unknown	Software	Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084903 installed as Office 2007
	Wired NIC	18:03:73:17:3A:2D

TECHS	Submitted by	Whitney Allies	Contact	wallies09@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Jun 05, 2012 09:12 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Jun 05, 2012 09:12 AM	Angie apparently ordered a power cord as a separate purchase, not related to this task. Closing this task.	Add Attachment
Emily Kavanagh	Jun 04, 2012 03:55 PM	Status changed from (5) Completed to (1) Pending	Add Attachment
Emily Kavanagh	Jun 04, 2012 03:55 PM	**This is an email** Hey you guys. I don't think I have received this. Is this the power cord? If so I have definitely not received it Angie	Add Attachment
Dale Goodell	Jun 01, 2012 12:52 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	May 03, 2012 12:36 PM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	May 03, 2012 12:36 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Whitney Allies	May 03, 2012 11:30 AM	New computer replaces 20070433. The computer is located on the shelf out in the hall under the label "Student Leadership and Activities"	Add Attachment