Service Request Ticket - # 47128

Service Request Ticket - # 47128

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Service Request Information

CONTACT	Name	Schepige, Adele	Date	May 03, 2012 01:12 PM
	Department	College of Education	Phone	88485
	Location		Email	schepia@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20110687 (opens in a new window)	Bldg/Room	SSC 202L
	Service Tag		Description	Apple iPad with Wi-Fi 32GB Blk #MC706LL/A
	Serial No.	DYTHLBHTDJ8R	Location	Adele Schepige
	CPU	1GHz dual-core Apple A5
	OS		Software	shipped with iOS 5.0
	Wireless NIC	64:20:0C:3A:56:EE
	Bluetooth NIC	64:20:0C:3A:56:EF

TECHS	Submitted by	Whitney Allies	Contact	wallies09@wou.edu	88925
	Primary Technician		Contact	agandara09@wou.edu	88925

Tracking

Entered by	Date	Memo
Andrew Gandara			Email Public
Entered by	Date	Memo
Andrew Gandara	May 09, 2012 11:16 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Andrew Gandara	May 09, 2012 11:16 AM	Delivered	Add Attachment
Andrew Gandara	May 09, 2012 11:06 AM	Status changed from (2) Scheduled to (1) Pending	Add Attachment
Andrew Gandara	May 09, 2012 11:06 AM	Left VM	Add Attachment
Andrew Gandara	May 08, 2012 02:33 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Andrew Gandara	May 08, 2012 02:33 PM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Andrew Gandara	May 08, 2012 02:33 PM	**This is an email** Yeah that works out great. I will give you a call around 11 to make sure you're still available for me to come drop off the ipad.	Add Attachment
Andrew Gandara	May 08, 2012 02:32 PM	**This is an email** I will be at WOu on Wed. I have from 11-12 open. Will that work? Adele	Add Attachment
Andrew Gandara	May 07, 2012 08:58 AM	**This is an outgoing email** Hi Adele, I need some additional information regarding service request #47128 Description: NEW EQUIP SETUP: Apple iPad with Wi-Fi 32GB to go to Adele Schepige in ED 234 (order# 6202) I was wondering when would be the best time to reach you. We have your ipad ready to be delivered. Please email me back with times or call our help desk at 88925. Thank you, - Andrew	Add Attachment Public
Andrew Gandara	May 07, 2012 08:56 AM	Left VM	Add Attachment
Andrew Gandara	May 03, 2012 03:04 PM	Left VM	Add Attachment
Megan Thibeault	May 03, 2012 02:50 PM	Task reassigned to Andrew Gandara.	Add Attachment
Whitney Allies	May 03, 2012 01:12 PM	The iPad is located on the shelf across from bathroom	Add Attachment