Service Request Ticket - # 47145

Service Request Information

CONTACT Name Clinton, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2012 09:39 AM
Department Natural Science Division Phone 88488
Location Email clintos@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090825[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. DBD1ZNL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software bundled with Roxio CreatorDE v10.3 and CyberlinkPowerDVD v8.3, WIndows 7 Pro downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0074010,

Wired NIC 00:26:B9:77:ED:23

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth May 07, 2012 04:32 PM 
Task reassigned to Laven Voth.
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Laven Voth May 07, 2012 04:32 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth May 07, 2012 04:32 PM 
It was set to analog input.  Nothing wrong with
the computer.
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Emily Kavanagh May 07, 2012 09:39 AM 
Computer 20090825[Edit Inv] won't boot up. It just sits
there. It's in NS 115 and it is needed for a lab
tomorrow at 8:00am. There are classes in the room
from 1pm-3pm today. So anytime before or after
that would be fine to look at the computer.
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