Service Request Ticket - # 47157

Service Request Information

CONTACT Name Dandeneau, Raymond   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2012 01:17 PM
Department Natural Science/ Chemistry Phone 89483
Location Email dandener@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090951[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:6A:46

TECHS Submitted by Hannah Arriola Contact harriola08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 11, 2012 09:42 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell May 11, 2012 09:42 AM 
Completed re-image and configuration of machine to
Windows 7 setup.
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Dale Goodell May 10, 2012 10:59 AM 
Windows 7 upgrade.
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Dale Goodell May 10, 2012 10:59 AM 
Task reassigned to Dale Goodell.
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Hannah Arriola May 07, 2012 01:17 PM 
when he logs in he gets a grey screen and the pc 
restarts after a couple minutes. has to log in 2 
or three times before he actually gets to the 
start screen with icons. 

available in the afternoons as well as tuesday 
and thursdays
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