Service Request Ticket - # 47165

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2012 09:09 AM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091341[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 5361KM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 5361KM1 Location pdr tech pile

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0074819,

Wired NIC B8:AC:6F:83:F6:3B

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact ucsnetwork@wou.edu 88154

Tracking

Entered by Date Memo
Network Support
Email

Public
Entered by Date Memo
Dave McEvilly May 15, 2012 09:22 AM 
Status changed from (1) Pending to (5) Completed
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Dave McEvilly May 15, 2012 09:22 AM 
This is working for Scott
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Megan Thibeault May 08, 2012 02:10 PM 
Task reassigned to Network Support.
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Emily Kavanagh May 08, 2012 09:09 AM 
When his computer got updated to Windows 7 he lost
access to both the M drive and the I drive. This
has caused him a stoppage in work and needs
someone to look into this as soon as possible. 
He's in his office most of the day. 
He will be in tomorrow at 9am.
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