Service Request Ticket - # 47187

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2012 10:06 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090126[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag BZ0GP11 Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6A:F8

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Laven Voth May 14, 2012 12:45 PM 
Task reassigned to Self Resolved.
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Laven Voth May 14, 2012 12:45 PM 
Status changed from (1) Pending to (5) Completed
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Nicole Crane May 10, 2012 10:55 AM 
She fixed it herself
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Joshua Johnson May 09, 2012 10:06 AM 
student lounge. Blue Screen Death crash dump. 


88441
hilterb@wou.edu
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