Service Request Ticket - # 47190

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2012 11:54 AM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050247[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXG04683 Location PDR

Model #TB37211/a Hostname
Notes fuser replaced 4-2009 from P0070151, Maint Kit from P0074233 3-2010, Manit Kit from P0084084 2-2012 SR46147 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:96:EC

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 11, 2012 10:56 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner May 11, 2012 10:56 AM 
I had to get a flag unstuck.  The printer is back
up and running.
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Megan Thibeault May 09, 2012 11:55 AM 
****This is an outgoing email****
Hi Steven,

Service Request Ticket #47190

Description: Printer in NS 216 is not functioning 

Thanks,
Megan
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Megan Thibeault May 09, 2012 11:54 AM 
The computer lab in NS 216 has a printer that is
not working at all. Dr. Taylor said that Adam has
worked on it before. There needs to be a printer
functioning in that lab for Saturday's because it
is used for incoming students and parents.
Possibly needs a loaner.
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