Service Request Ticket - # 47201

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2012 02:31 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100067[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i3-3.06GHz #Z0JL
Serial No. W803233TDNM Location PDR

CPU Intel Core i3(3.06GHz, 4MB L3)


OS Unknown Software Apple Final Cut Express ordered with systems S# LISTED ON T DRIVE, Microsoft Office for Mac 2008 from P0076561, Adobe Master Coll. CS5 MAC P007684, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC C4:2C:03:2C:04:DE


Wireless NIC D8:30:62:64:F8:B8


Bluetooth NIC D8:A2:5E:89:60:76

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff May 21, 2012 12:38 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Blake von Brockdorff May 21, 2012 12:38 PM 
computer is working fine. All stations in the lab
are booted and ready to go
 Add Attachment
Megan Thibeault May 16, 2012 10:29 AM 
Task reassigned to Blake von Brockdorff.
 Add Attachment
Joshua Johnson May 10, 2012 02:31 PM 
ITC 001 - Computer 20100067[Edit Inv] won't turn on.
 Add Attachment