Task reassigned to Blake von Brockdorff.

Had Dave Mc re-run user creation script to insure
home directory creation, verified student is in
correct OU, found these things were out of place.
Fixed.

jdolciamore11@wou.edu

"James Dolciamore" , 

****This is an email****
Hello James,

We received a service request that you were having trouble 
finding a document that you had saved to your H: drive.  I was 
wondering if you were still having this issue?  If so, what is the 
best way to contact you?  When we received your request you 
had not left a contact number.

You can email me back here or call our help desk at 503-838-
8925 for immediate assistants or if you have resolved the issue.


Thank you,

****This is an email****
Around 22:15 on 13 May, I opened a file from my
email.  I clicked "download" then "open."  I
worked on the file for about an hour an a half. 
Then I clicked "save" and began to compose an
email but I couldn't find the file anywhere.  The
lady at the information desk and her supervisor
tried to help me but they couldn't find it either.
 He had me open the document from my email again
and click "save as".  When we did that it opened
up my My Documents folder on the H drive but
nothing was there.  We clicked "open" in Word but
my document wasn't listed.  We searched for the
title of my document and couldn't find it.  What
is strange is that we tried opening the document
from my email and just clicking save and closing
twice.  The file disappeared each time but then
when I would open the file from my email again it
would have a 1 or 2 in parentheses after the
filename indicating the file existed somewhere. 
If you could find it for me that would be great.


-- 

James Dolciamore
Western Oregon University, Student
BS Natural Science (chem/physics option)