Service Request Ticket - # 47221

Service Request Information

CONTACT Name Brown, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 14, 2012 01:58 PM
Department Natural Science Division Phone 88265
Location Email brownk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081009[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 2.66HGz, 3M, 1066MHz FSB
Serial No. 1X16TJ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software bundled with Roxio Creator Dell Edition, MS Windows Vista Bus installed as WIN XP Pro, Microsoft Office Pro Plus 2007 from P0070326

Wired NIC 00:24:E8:0D:98:C6

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff May 14, 2012 04:43 PM 
Task reassigned to Blake von Brockdorff.
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Blake von Brockdorff May 14, 2012 04:43 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff May 14, 2012 04:43 PM 
Confirmed mouse was non-functional. Replaced mouse.
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Emily Kavanagh May 14, 2012 01:58 PM 
They need a replacement for a broken mouse
20081009[Edit Inv]. Karen says it looks like someone stomped
on the mouse it is smashed and broken and they
need it replaced.
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