Service Request Ticket - # 47226

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2012 09:15 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070131[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 9FGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 from student licenses

Wired NIC 00:1A:A0:53:0C:29

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff May 18, 2012 03:06 PM 
Task reassigned to Blake von Brockdorff.
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Blake von Brockdorff May 18, 2012 03:06 PM 
Task reassigned to Blake von Brockdorff.
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Blake von Brockdorff May 18, 2012 03:06 PM 
The cable was somehow unplugged. Fixed
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Emily Kavanagh May 15, 2012 09:15 AM 
The computer is not recognizing speakers or
headphones. This computer is Ref 18. They just
found it out this morning.
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