Service Request Ticket - # 47238

Service Request Information

CONTACT Name Trindade, Wagner   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2012 12:37 PM
Department VP Academic Affairs/Provost Phone 88271
Location Email trindadw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070846[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. HPWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003

Wired NIC 00:1E:C9:7A:85:C8


TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact mpakalapati11@wou.edu 88925

Tracking

Entered by Date Memo
Maylimi Pakalapati
Email

Public

Entered by Date Memo
Maylimi Pakalapati May 22, 2012 11:36 AM
Status changed from (1) Pending to (5) Completed
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Maylimi Pakalapati May 22, 2012 11:36 AM
Installed ms office 2007,upgraded firefox and did
windows updates.
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Megan Thibeault May 21, 2012 08:18 AM
Task reassigned to Maylimi Pakalapati.
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Joshua Johnson May 16, 2012 12:37 PM
****This is an email****
Hi Josh,
The Microsoft Office installed is the version 2003.
The WOU bar code is *20070846*

(Some extra info: Service Tag: HPWV3G1 / Express
Service Code: 38572152625)

Thank you very much.

Wagner Trindade
 

On Wed, May 16, 2012 at 12:18 PM, Wanda S. Clifton
 wrote:

    Wagner,  Would you please respond to this
request for more information.  Thanks Wanda

    ---------- Forwarded message ----------
    From: Helpdesk 
    Date: Wed, May 16, 2012 at 12:15 PM
    Subject: Re: Request software upgrade
    To: "Wanda S. Clifton" 


    On 5/16/2012 12:11 PM, Wanda S. Clifton wrote:
>     Morning,
>
>     Can we get the Microsoft Word version
updated on one of the student worker's computer,
please.
>
>     Thanks Wanda
>
>     -- 
>     Director, Academic Affairs & Assistant to
Provost
>     503.838.8674
>     503.838.8116 fax
>
>     ¿Accountability requires that we take
responsibility for the story we commit ourselves
to telling.¿ 
>      Lee Shulman, former president of the
Carnegie Foundation for the Advancement of Teaching, 
>
    Wanda,
    Could we get some information from the
computer. Can we get the wou number off of the
computer (it would be on the bar code sticker) and
what version of Microsoft word?

    -- Josh
    Computing Services 
    Service Request Desk
    (503)838-8925




    -- 
    Director, Academic Affairs & Assistant to Provost
    503.838.8674
    503.838.8116 fax

    ¿Accountability requires that we take
responsibility for the story we commit ourselves
to telling.¿ 
     Lee Shulman, former president of the Carnegie
Foundation for the Advancement of Teaching, 




-- 
Wagner Trindade
Office of the Provost
Western Oregon University 
345 N. Monmouth Avenue - Monmouth, OR 97361
503-838-8271
http://www.wou.edu/index.php

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