Service Request Ticket - # 47248

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2012 10:54 AM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040306[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305076 Location PDR

Model Q2434A Hostname mathlab.wou.edu
Notes 140.211.78.49 Ink/Toner Refill HP 39A or HP 39X

Wired NIC 00:0E:7F:3A:08:BF

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff May 22, 2012 09:46 AM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff May 22, 2012 09:46 AM 
Cleaned printer and replaced toner. Prints
perfectly again
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Blake von Brockdorff May 17, 2012 11:24 AM 
Task reassigned to Blake von Brockdorff.
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Emily Kavanagh May 17, 2012 10:54 AM 
Scott Beaver says that printer 20040306[Edit Inv] needs to
be cleaned and more than just run the cleaner
through it it needs to be taken apart and cleaned.
Because that is what Blake told him was needed.
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