Service Request Ticket - # 47257

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 18, 2012 08:12 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091493[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 9050dn Printer w/ HP 2000-Sheet Input Tray #Q3723A/C8531A
Serial No. JPRCB3Y0P2 Location PDR

Model Q3723A Hostname
Notes purchased w/ HP 2000-Sheet Input Tray #C8531A, Maint Kit for HP LJ9050dtn from P0088083 12-2012; Maint Kit for HP LJ9050 from P0092638 DEC2013 SR52423 Ink/Toner Refill

Wired NIC F4:CE:46:3F:EC:11

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 18, 2012 09:58 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner May 18, 2012 09:58 AM 
Went and talked to Leonard and it was  problem
with the banner printer que.  The printer is back
up and running.
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Nicole Crane May 18, 2012 08:12 AM 
The printer is powering on but when they try to 
print to it, it just says processing for about 5 
minutes then goes blank. 

Started this morning.
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