Service Request Ticket - # 47264

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 18, 2012 04:31 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20090119[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFM2CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Linux Software MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6B:DF


TECHS Submitted by Ryan Driver Contact rdriver@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public

Entered by Date Memo
Blake von Brockdorff May 18, 2012 04:43 PM
Task reassigned to Blake von Brockdorff.
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Blake von Brockdorff May 18, 2012 04:43 PM
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff May 18, 2012 04:43 PM
Activation wasn't run. Ran activation, everything
successful
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Ryan Driver May 18, 2012 04:31 PM
Computer (C5) does not have a genuine copy of 
Windows installed.
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