Service Request Ticket

Service Request Information

CONTACT	Name	Kosko, Kenneth A.	Date	May 21, 2012 03:53 PM
	Department	The Research Institute	Phone	88751
	Location		Email	koskok@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20100420 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox Phaser 3300MFP Mono Laser Printer #3300MFP/X
	Serial No.	NRB074859	Location	PDR
	Model	3300MFP/X	Hostname
	Notes	up to 30ppm; Network connectivity; Max paper size: 8.5 x 14 in.; 2 sided output std; Automatic document feeder; Std paper capacity:300 sheets; 600 x 600 dpi(up to 1200 x 1200 enhanced image quality); Walkup fax (33.6 Kbps) and PC and LAN fax (send only); Maximum duty cycle of 25,000 pages per month; Minimum dimensions w18.3 x d17.1 x h18 in.	Ink/Toner Refill
	Wired NIC	00:00:AA:C0:E5:6E

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	bvonbrockdorff@wou.edu	88925

Entered by	Date	Memo
Blake von Brockdorff			Email Public
Entered by	Date	Memo
Megan Thibeault	May 30, 2012 01:11 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	May 30, 2012 01:11 PM	I called to go get this printer and he said that someone already picked it up. I checked with Adam and he said that the printer did get picked up so I'm going to close this ticket.	Add Attachment
Blake von Brockdorff	May 25, 2012 01:59 PM	Available to be done Monday-Wednesday	Add Attachment
Megan Thibeault	May 23, 2012 08:42 AM	Task reassigned to Blake von Brockdorff.	Add Attachment
Katie Halvorson	May 21, 2012 03:53 PM	WOU# 20100420 is the old printer. He got one replaced and needs the old broken one out of his office.	Add Attachment