Service Request Ticket - # 47310

Service Request Information

CONTACT Name Saffell, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2012 12:30 PM
Department Student Success & Advising Office Phone 88057
Location Email saffellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050252[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXB23253 Location PDR

Model #TB37211/a Hostname learninglab.wou.edu
Notes maint repair 3-2011 Printer Techs-HP LJ Swing Plate Custom metal gear on VISA2010002409 SR#41768; HP LJ Maint kit from P0090634 JUNE18, 2013 SR50748 IP: 140.211.64.24 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:86:92

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 24, 2012 04:46 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner May 24, 2012 04:45 PM 
The printer was all messed with.  It is back up
and running.
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Joshua Johnson May 23, 2012 12:31 PM 
88057
saffelt@wou.edu
APSC 401
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Joshua Johnson May 23, 2012 12:30 PM 
The advising center printer is making a loud
ringing noise that I can hear while on the phone.
They would like to have someone come and take a
look a the printer. They have shut it off and it
fixed the issue for short term
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