Service Request Ticket

Service Request Information

CONTACT	Name	Dougherty, Jessica	Date	May 24, 2012 11:18 AM
	Department	College of Education	Phone	88929
	Location		Email	doughertyj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20110738 (opens in a new window)	Bldg/Room	SSC 159
	Service Tag		Description	Apple iPad with Wi-Fi 16GB - Black #MC705LL/A
	Serial No.	DMQHPJZSDJ8T	Location	Jessica Royston-Dougherty adjunct
	CPU	1GHz dual-core Apple A5
	OS	Unknown	Software	shipped with iOS 5.0; Notability for iPad, v5.21 from VISA2013003990
	Wireless NIC	64:20:0C:7F:B2:C3
	Bluetooth NIC	64:20:0C:7F:B2:C4

TECHS	Submitted by	Whitney Allies	Contact	wallies09@wou.edu	88925
	Primary Technician		Contact	bvonbrockdorff@wou.edu	88925

Entered by	Date	Memo
Blake von Brockdorff			Email Public
Entered by	Date	Memo
Blake von Brockdorff	Jun 11, 2012 08:48 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Blake von Brockdorff	Jun 11, 2012 08:48 PM	delivered	Add Attachment
Megan Thibeault	Jun 07, 2012 04:28 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Nicole Crane	Jun 07, 2012 02:25 PM	Appointment is set for Monday 1:30pm June 11th. She is will becoming into ITC 009 to pick it up from you.	Add Attachment
Katie Halvorson	Jun 01, 2012 09:53 AM	Monday 10-12 Tuesday 10-12	Add Attachment
Blake von Brockdorff	May 31, 2012 08:29 AM	Left ticket# info and request for available schedule at the ED Main Desk.	Add Attachment
Blake von Brockdorff	May 29, 2012 10:30 AM	left another vm requesting times available	Add Attachment
Blake von Brockdorff	May 24, 2012 01:50 PM	left vm requesting availability for delivery	Add Attachment
Blake von Brockdorff	May 24, 2012 11:56 AM	Task reassigned to Blake von Brockdorff.	Add Attachment
Whitney Allies	May 24, 2012 11:18 AM	The iPad is located on the shelf across from the bathroom.	Add Attachment