He took it in and it is all fixed up.

Sent him an email today to get a status on this.

Waiting?

****This is an email****
I took my laptop to the macstore in Corvallis and
they confirmed that the battery needs to be
replaced. . .they also said that this battery
should be covered under warranty since it is only
6months old.  I already ordered a new battery
through UCS and when it comes in, I will bring the
dead battery in.
Please let me know when the new battery is
expected to be in.

LaRon

Task reassigned to Adam Wehner.

Status changed from (7) Waiting for Contact to (1) Pending

LaRon called and got his laptop back but now the
battery is having issues.  He says it only runs
when he has it plugged in.  It is not holding any
charge.  The percentage stays at 0 but the green
light for a full charge is lit up.  The computer
just turns off when he unplugs it.

He will be out of the office the next 2 weeks,
email is the best contact.

I attempted to deliver to computer to the Mac
Store in Corvallis.
Financial arrangements have been made, but they
needed details about the issues the computer had.
 I had no idea, and I don't see notes here. 
Joanie, Richard and LaRon were all out on friday.

My recommendation is that LaRon take it himself.
The computer is on my desk.

Left him a voicemail.  I'll take it to the Mac
Store - when I can.  I told him to call me when
he's back and he can check to see if I've made it
there yet.

contact information is correct.

HAS THIS LAPTOP NOT BEEN SENT TO CORVALLIS YET?


LaRon Tolley
Programs & Projects Director
Western Oregon University
 
Office 
Maaske Hall #217
PH: (503) 838-8697 or
1-800-451-5767 ext. 2
TolleyL@wou.edu



On Thu, May 24, 2012 at 4:28 PM, UCS Service 
Request System  
wrote:


    This is an automated email that has been 
generated because a service request with you as 
the contact person was created. If possible, 
please restart your machine or other equipment, 
then leave turned on until the request is 
resolved.

    -------------------------------------

    Your service request information:
    Service Request # 47328

    Date Created: May 24, 2012 03:28 PM
    Current Status: (1) Pending
    Request title: This laptop needs to go to the 
Corvallis Mac store for a diagnostics


    Please verify your contact information listed 
below. If this is incorrect, please notify us at 
8-8925 or service.request.desk@wou.edu

    Name: LaRon Tolley
    Primary Phone: 88697
    Email Address: tolleyl@wou.edu
    Department: Liberal Arts and Sciences
    Campus Location: MA 217

    If you are receiving this email in error, or 
would like more information on this request 
please contact the UCS Service Request Desk at 
503-838-8925 (x88925) or email us at 
service.request.desk@wou.edu and reference the 
Service Request ID#47328


    ----------------------------------------------
--------------------------------

    UCS Service Request System
    Email: service.request.desk@wou.edu
    Phone (off-campus): 503-838-8925
    Phone (on-campus): 8-8925

Also, the laptop is currently on my desk.  I took 
it from Richard's desk.... since he is on vacation