Service Request Ticket - # 47357

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 29, 2012 02:56 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080047[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 thin Client #NTC-10Z-00
Serial No. S0805BE8389 Location PDR

CPU Unknown


OS Unknown Software Office Pro Plus 2007 from P0066994

Wired NIC 00:14:4F:C8:7F:84

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Jun 15, 2012 10:52 AM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Jun 15, 2012 10:52 AM 
20080047[Edit Inv] was unplugged
20080108[Edit Inv] i restarted the session, works
20080103[Edit Inv] the power cord was loose where it plugs
into the monitor. fixed.
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Megan Thibeault Jun 05, 2012 04:17 PM 
Task reassigned to Blake von Brockdorff.
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Joshua Johnson May 29, 2012 02:56 PM 
****This is an email****
MNB 110 - Computer 20080047[Edit Inv] still won't turn on.
                - Monitor 20080108[Edit Inv] just shows this
blue screen, like it can't display the log-in
screen or something.
                - Monitor 20080103[Edit Inv] won't turn on
at all.
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