Service Request Ticket - # 47371

Service Request Information

CONTACT Name Clinton, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2012 09:30 AM
Department Natural Science Division Phone 88488
Location Email clintos@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090525[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 723WFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:17:95

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Jun 01, 2012 11:50 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Jun 01, 2012 11:50 AM 
rebound, gpupdate, reinstalled printers.
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Adam Wehner Jun 01, 2012 11:49 AM 
Task reassigned to Laven Voth.
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Megan Thibeault Jun 01, 2012 10:44 AM 
Networked printers not wireless
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Megan Thibeault Jun 01, 2012 10:11 AM 
Task reassigned to Adam Wehner.
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Megan Thibeault Jun 01, 2012 10:11 AM 
Adam is going to go look at this
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Megan Thibeault Jun 01, 2012 09:31 AM 
not hard drive-*hard wired
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Megan Thibeault Jun 01, 2012 09:30 AM 
Sharon can't print to any printer on campus. She
was first not able to print to wireless printers
and now she can't print to her hard drive printer. 

Can you please go over asap this morning
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