Service Request Ticket - # 47382

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2012 08:56 AM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100415[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504804 Location PDR

Model P8860/DN Hostname lab-mnb23.wou.edu
Notes IP: 140.211.78.33 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D4:D9:CD

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact harriola08@wou.edu 88925

Tracking

Entered by Date Memo
Hannah Arriola
Email

Public
Entered by Date Memo
Hannah Arriola Jun 04, 2012 09:16 AM 
Status changed from (3) Order in Process to (5) Completed
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Hannah Arriola Jun 04, 2012 08:59 AM 
Status changed from (1) Pending to (3) Order in Process
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Nicole Crane Jun 04, 2012 08:58 AM 
Task reassigned to Hannah Arriola.
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Nicole Crane Jun 04, 2012 08:56 AM 
MNB 223 printer is out of black ink.
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