Service Request Ticket - # 47383

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2012 09:25 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090130[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFLYVH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Linux Software Upgraded Microsoft Office Windows 8 Pro installed as Win 7 Pro from P0087874 DEC 2012, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6B:8A

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Jun 04, 2012 12:23 PM 
Task reassigned to Laven Voth.
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Laven Voth Jun 04, 2012 12:23 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Jun 04, 2012 12:23 PM 
network was unplugged.
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Nicole Crane Jun 04, 2012 09:25 AM 
Dear Techs -
Would you open a ticket for me for the computer 
in room 204 in the library?  It's doing the thing 
where it says "No Log on Servers Available" and 
no one can use it.
Thanks so much - and if you get a chance could 
you email me back a task number?  WOU # 20090130[Edit Inv]
Thanks again,
Lori H.
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