Service Request Ticket - # 47385

Service Request Information

CONTACT Name Smith, Grant   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2012 09:54 AM
Department Natural Science Division Phone 88242
Location Email smithg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091015[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VC7RL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2F:97

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Jun 14, 2012 01:52 PM 
Status changed from (2) Scheduled to (5) Completed
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Blake von Brockdorff Jun 14, 2012 01:52 PM 
bad fan on the vid card confirmed. Changed out. Closed
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Megan Thibeault Jun 14, 2012 11:25 AM 
Status changed from (1) Pending to (2) Scheduled
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Joshua Johnson Jun 11, 2012 10:29 AM 
Thursday at 1130 he will be in his office
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Blake von Brockdorff Jun 08, 2012 01:03 PM 
left vm requesting when he will be in the office
to troubleshoot
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Megan Thibeault Jun 05, 2012 04:25 PM 
Task reassigned to Blake von Brockdorff.
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Joshua Johnson Jun 04, 2012 09:54 AM 
Thinks that the fan for the ATI card is going out.
He would like to have someone come and take a look
at this for him. 

NS 010
88242
smithg@wou.edu
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