Service Request Ticket - # 47421

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2012 09:28 AM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090553[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. Upgr71LPFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:17:A6

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Jun 08, 2012 04:20 PM 
Task reassigned to Blake von Brockdorff.
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Blake von Brockdorff Jun 08, 2012 04:20 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Jun 08, 2012 04:20 PM 
updated firefox. cleaned out the java
installations and put in 6.32. Works fine.
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Joshua Johnson Jun 08, 2012 09:28 AM 
Anna is not able to log into banner. It spins like
it is trying to load and then says "error un-able
to long in". She has tried several times to log in.

WUC 212E
88195
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