Service Request Ticket - # 47438

Service Request Information

CONTACT Name Hendrickson, Angela   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2012 01:42 PM
Department Center for Academic Innovation Phone 88042
Location Email hendrica@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110771[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420
Serial No. 11559801889 Location PDR 2023 Giveaway

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010, Adobe Acrobat PRo XI(v.11) from P0090519

Wired NIC D4:BE:D9:32:3D:E5


Wireless NIC 8C:70:5A:2B:66:94


Bluetooth NIC 08:ED:B9:DB:9E:A3

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 19, 2012 02:49 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 11, 2012 04:15 PM 
They do not need campus wireless for any of these
laptops, but they do need a local login.

Username: instructor
Password: Teach#1
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Whitney Allies Jun 11, 2012 01:50 PM 
Printer W# is 20110780[Edit Inv]
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Whitney Allies Jun 11, 2012 01:42 PM 
Secondary Contact: Sandy Smith

20110771- Angela Hendrickson
20110772- Rich Hanson
20110773- Judy Ode
20110774- Sharon Rothacker
20110775- Liz Taylor (note that that Adobe
Software they're having trouble with is NOT going
on this machine)
20110778- Josh Szurszewski

NEED in DEP BEFORE JUNE 15

These are distance users so they need special
account/login setup (discuss with Angela)

These machines are located on the NEW EQUIP SETUP
shelf out in the hallway.
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