Service Request Ticket - # 47442

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2012 04:12 PM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110679[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 1Y78NS1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084903 installed as Office 2007

Wired NIC 18:03:73:16:ED:98

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Laven Voth Jun 20, 2012 10:11 AM 
Task reassigned to Self Resolved.
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Laven Voth Jun 20, 2012 10:11 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 15, 2012 09:53 AM 
Task reassigned to Laven Voth.
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Laven Voth Jun 13, 2012 11:11 AM 
Left VM
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Emily Kavanagh Jun 11, 2012 04:12 PM 
Nan needs to have File Maker Pro version 7 on her
new computer. 20110679[Edit Inv]
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