Service Request Ticket - # 47449

Service Request Information

CONTACT Name Bales, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2012 09:12 AM
Department Business Services Phone 89473
Location Email balesa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091120[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HW4ZRL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. HW4ZRl1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0074957

Wired NIC B8:AC:6F:7D:03:A8

TECHS Submitted by Blake von Brockdorff Contact bvonbrockdorff@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

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Entered by Date Memo
Blake von Brockdorff Jun 12, 2012 10:23 AM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Jun 12, 2012 10:23 AM 
changed power supply, delivered and functioning to
user satisfaction
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Blake von Brockdorff Jun 12, 2012 09:12 AM 
Prev tech inspected pc, found power supply faulty.
Adam ordered a new one, will install and return to
Amanda asap
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