Service Request Ticket - # 47510

Service Request Information

CONTACT Name Ayer, Lyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 19, 2012 10:01 AM
Department Phone 88328
Location Email ayerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110620[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 8R5HLS1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro Software MS Office 2010 Pro Plus from P0084381 installed as Office 2007; FileMaker Pro(v.13) license from P0093048

Wired NIC 18:03:73:4F:BC:E1

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Jun 19, 2012 12:26 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Jun 19, 2012 12:26 PM 
Setup Keyboard layouts for Spanish, Greek, and
Hebrew. Also showed her how to use the language
bar to switch between. Closed
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Megan Thibeault Jun 19, 2012 10:34 AM 
Task reassigned to Blake von Brockdorff.
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Emily Kavanagh Jun 19, 2012 10:02 AM 
She is out of her office from 1:00pm-2;30pm
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Emily Kavanagh Jun 19, 2012 10:01 AM 
Lyn would like her computer to be set up like her
old computer was able to change Languages. She
also needs quick access to be able to change the
keyboard into different Languages as well.
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