Service Request Ticket

Service Request Information

CONTACT	Name	Marvin, Roxanna	Date	Jun 21, 2012 04:40 PM
	Department	The Research Institute	Phone	88838
	Location		Email	marvinr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20111111 (opens in a new window)	Bldg/Room	TODD 227
	Service Tag		Description	Apple iPad with Wi-Fi 32GB - Black #MC706LL/A
	Serial No.	DMQHT5CQDJ8R	Location	Roxanna Marvin, TRI
	CPU	1GHz dual-core Apple A5
	OS	iOS 5	Software
	Wireless NIC	64:20:0C:D7:C3:9D
	Bluetooth NIC	64:20:0C:D7:C3:9E

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	lvoth11@wou.edu	88925

Entered by	Date	Memo
Laven Voth			Email Public
Entered by	Date	Memo
Laven Voth	Jun 26, 2012 11:45 AM	-- Tom Udell was the other man	Add Attachment
Laven Voth	Jun 26, 2012 11:42 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Laven Voth	Jun 26, 2012 11:42 AM	Delivered and set up the iPad for her. Also set up the iPad for Tom who was in the same area.	Add Attachment
Megan Thibeault	Jun 26, 2012 09:34 AM	Task reassigned to Laven Voth.	Add Attachment
Megan Thibeault	Jun 26, 2012 09:34 AM	11am works for Roxanna	Add Attachment
Tricia Flaherty	Jun 21, 2012 04:40 PM	This equipment is on shelve between restrooms and my desk with invoices(one for iPad and one for other AV items). Please help her with connecting to wireless as there has a been a few issues with connecting with these latest version iPads, also ask if she needs help with email and/or calendar setup	Add Attachment