Service Request Ticket - # 47557

Service Request Information

CONTACT Name Liu, Jie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 25, 2012 10:51 AM
Department Computer Science Division Phone 88989
Location Email liuj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110719[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag BS2GDS1 Description Dell Latitude E6520, Intel Core i5-2520M, 2.50GHz
Serial No. BS2GDS1 Location Going to PDR

CPU Intel Core i5-2520M(2.50GHz,3MB cache)


OS Unknown Software bundled with Cyberlink PowerDVD9.5 and Roxio Creator Stater Ed, MS Office Pro Plus 2010 from P0085122

Wired NIC D4:BE:D9:2E:E7:FA


Wireless NIC 8C:70:5A:3F:BE:DC


Bluetooth NIC 9C:B7:0D:EC:DF:9F

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Jun 25, 2012 01:25 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Jun 25, 2012 01:25 PM 
Activated office, all good
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Blake von Brockdorff Jun 25, 2012 12:04 PM 
Task reassigned to Blake von Brockdorff.
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Emily Kavanagh Jun 25, 2012 10:51 AM 
Jie just got a new computer. He turned on the
computer and opened MicroSoft Word and got a
message that said he needs to put in a product key
or his Word will expire in 3 days.
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