Service Request Ticket - # 47575

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2012 01:10 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20111077[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. 2jm1gs1 Location PDR

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC D4:BE:D9:39:59:20


Wireless NIC 8C:70:5A:6D:28:F0


Bluetooth NIC 9C:B7:0D:EE:6D:73

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Jan 28, 2013 05:28 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 03, 2012 08:53 AM 
Task reassigned to Tricia Flaherty.
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Dale Goodell Jul 03, 2012 08:52 AM 
All TEN laptops have been imaged.  Before
deployment, do the following for each machine:
1) Rename machine, bind to MASH and move to proper
location in AD.
2) Run GPUPDATE /FORCE.
3) Run Windows updates and Ninite updates.
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Lacey Davis Jun 26, 2012 01:10 PM 
These lap tops need to be imaged. The WOU #'s are
20111077-20111086[Edit Inv]. They are located in the hallway
on the new GFA set up shelf.
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