Service Request Ticket

Service Request Information

CONTACT	Name	Carter, Steve	Date	Jun 26, 2012 04:24 PM
	Department	Business Services/Printshop	Phone	88440
	Location		Email	carterst@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101378 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	341WJQ1	Description	Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
	Serial No.	341WJQ1	Location	PDR 2023 Giveaway
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2010 from P0080862 installed as Office Pro Plus 2007, TRANSFERRED APRIL 2015 to W#20140488 --Adobe Acrobat Pro 10 WIN license from P0083034 & Adobe Design Standard CS6 WIN from P0085592
	Wired NIC	BC:30:5B:DF:8B:B7

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	bvonbrockdorff@wou.edu	88925

Entered by	Date	Memo
Blake von Brockdorff			Email Public
Entered by	Date	Memo
Blake von Brockdorff	Jul 06, 2012 01:48 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Blake von Brockdorff	Jul 06, 2012 01:48 PM	completed today	Add Attachment
Blake von Brockdorff	Jul 05, 2012 02:25 PM	installing final station on Friday at noon	Add Attachment
Blake von Brockdorff	Jul 02, 2012 04:05 PM	20101378 is installed	Add Attachment
Blake von Brockdorff	Jun 27, 2012 04:59 PM	I am in the process of reimaging Steve's computers, one at a time, including the two this software is destined for. Steve is fine with them being installed during the reimage process.	Add Attachment
Blake von Brockdorff	Jun 26, 2012 05:00 PM	Task reassigned to Blake von Brockdorff.	Add Attachment
Tricia Flaherty	Jun 26, 2012 04:24 PM	I have the disk media for this new version and will put it on the shelf between my desk and restroom with copy of the Invoice, Due to the large size i do not put these Adobe suites on T:drive	Add Attachment