Service Request Ticket

Service Request Information

CONTACT	Name	Guy, Trisha	Date	Jun 27, 2012 02:22 PM
	Department	Student Health & Counseling Center	Phone	88844
	Location		Email	guyt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20050987 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
	Serial No.	CPPYB91	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS OfficePro 2003 from P0056135
	Wired NIC	00:12:3F:CD:5A:7D

TECHS	Submitted by	Emily Kavanagh	Contact	ekavanagh08@wou.edu	88925
	Primary Technician		Contact	lvoth11@wou.edu	88925

Entered by	Date	Memo
Laven Voth			Email Public
Entered by	Date	Memo
Laven Voth	Jul 10, 2012 11:24 AM	Task reassigned to Laven Voth.	Add Attachment
Laven Voth	Jul 10, 2012 11:24 AM	Task reassigned to Laven Voth.	Add Attachment
Laven Voth	Jul 10, 2012 11:24 AM	Got it, ready for DBAN	Add Attachment
Laven Voth	Jul 06, 2012 11:17 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Laven Voth	Jul 03, 2012 01:39 PM	Left another VM	Add Attachment
Laven Voth	Jun 28, 2012 09:45 AM	Left VM	Add Attachment
Emily Kavanagh	Jun 27, 2012 02:22 PM	Trisha in the Student Health and Counseling Center has an old computer no one is using and they want it taken away to wherever we take old computers. 20050987	Add Attachment