Service Request Ticket - # 47594

Service Request Information

CONTACT Name Adams, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2012 08:26 AM
Department Advancement & Foundation Phone 88281
Location Email adamske@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20091518[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22-inch Flat Panel Monitor
Serial No. CN0U828K74445056E9ES Location PDR 2023 Giveaway

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact killips@wou.edu 88151

Tracking

Entered by Date Memo
Scott Killip
Email

Public

Entered by Date Memo
Michael Ellis Aug 07, 2014 04:42 PM
Status changed from (1) Pending to (5) Completed
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Michael Ellis Aug 07, 2014 04:42 PM
Scott says this is done.
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Lori Burgeson Apr 22, 2013 09:05 AM
Task reassigned to Scott Killip.
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Lori Burgeson Apr 22, 2013 09:05 AM
Hi Scott.  I know Karen isnt with us anymore.  Is
there any way you can help us out with this task.
 I am not sure who to contact anymore to get this
completed, but at some point Tommy Love would need
to enter a purchase order to have the monitor
mount he is requesting.  Please feel free to pass
this task back to us.

Thanks,
Lori
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Nicole Crane Mar 21, 2013 09:49 AM
****This is an email****
Hi Karen,
    I am just checking in on the request you had 
put in some time ago about getting a monitor 
mount installed for Tommy Love. The last notes I 
see is that he hadn't purchased a mount yet; you 
or he can contact Tricia Flaherty in our office 
for some options and quotes if you would like. Or 
if he has already purchased it I can schedule a 
tech to come and install it.

Thank You,
Nicole
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Katie Halvorson Feb 13, 2013 11:27 AM
Tommy says he doesn't have a mount that he has
purchased.  She isn't sure what to purchase if
need be.  She thinks Tommy needs some options to
work with.

Cara @88148 called for contact
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Andrew Gandara Feb 12, 2013 11:58 AM
Left VM
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Katie Halvorson Jan 10, 2013 11:54 AM
called to check on the status of this ticket.
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Lori Burgeson Nov 05, 2012 09:24 AM
****This is an email****
Hi Lori,

Sorry it has taken so long to write back to you. I
think Tommy was looking to get a swivel arm mount
and attach it to the wall so he has more desk surface.

Thank you,

Karen
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Lori Burgeson Oct 25, 2012 12:03 PM
****This is an email****
Hello,

I would like to gather a little bit more
information as to the type of mount you are hoping
to have.  With a swivel arm mount, we can either
attached the mount to the desk/wall with a bolt or
clamp it to the desk surface.  If I can get a
better understanding of the type of mount you are
looking to get, I can have Tricia give you some
pricing information and you can fill out a
purchase request.  Once the part has been ordered
and arrives, we can install that for you.

Thank you,

-- 
Lori Burgeson
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Adam Wehner Oct 23, 2012 03:23 PM
Task reassigned to UCS Tech.
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Katie Halvorson Oct 22, 2012 03:14 PM
****This is an email****
Hello,

I was following up on this ticket number, it was a
request for a monitor mount.  I had spoken briefly
with Adam Wehner in August as Tommy had indicated
he would prefer an adjustable "arm" mount.

Thank you,

Karen
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Adam Wehner Aug 30, 2012 10:46 AM
Went over and talked with Karen.  She is going to
have him call me when he gets back into my office.
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Michael Ellis Aug 20, 2012 03:12 PM
Priority changed from (3) Priority to (5) Low Priority.
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Adam Wehner Aug 20, 2012 02:05 PM
In the plans.  Not high priority.
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Laven Voth Jun 28, 2012 09:27 AM
Task reassigned to Adam Wehner.
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Emily Kavanagh Jun 28, 2012 08:26 AM
****This is an email****
Hi there,

I would like to put in a request/inquiry about
having Tommy Love's (Cottage Room 222) monitor
mounted to the wall in his office.  Cara Groshong
suggested I contact UCS first to have someone come
over to evaluate what kind of hardware we might
need to do this. 

Computer # 20091511[Edit Inv]
Monitor # 20091518[Edit Inv]

Thank you!
Karen

-- 
Karen Adams
Smith Fine Arts Series Program Assistant &
Receptionist
University Advancement, The Cottage
Western Oregon University
503-838-8281
Fax: 503-838-8289
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