Service Request Ticket - # 47596

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2012 09:15 AM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090930[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. hvkjql1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:6A:B1

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Jun 28, 2012 04:30 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Jun 28, 2012 04:30 PM 
banner icon has been fixed
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Blake von Brockdorff Jun 28, 2012 09:36 AM 
The banner icon is no longer showing up in Portal.
Will follow up with Michael when he gets here
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Blake von Brockdorff Jun 28, 2012 09:22 AM 
Task reassigned to Blake von Brockdorff.
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Emily Kavanagh Jun 28, 2012 09:15 AM 
Adela Aguilar got her computer updated to Windows
7 and no longer has the banner icon on her
computer. Everything else is working fine she just
cannot find Banner. 
AguilarA 
88221 
Studentaffairs@wou.edu
V00183841
Vice Pres of Student Affairs
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