Service Request Ticket - # 47602

Service Request Information

CONTACT Name Avila, Osvaldo   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2012 11:31 AM
Department Student Success & Advising Office Phone 88587
Location Email avilao@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090555[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71KQFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0072871,

Wired NIC 00:26:B9:74:81:55

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Jul 02, 2012 04:03 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Jul 02, 2012 04:03 PM 
Installed Snag It and Camtasia as well as the
snowball mic. All worked.
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Blake von Brockdorff Jun 28, 2012 12:39 PM 
Task reassigned to Blake von Brockdorff.
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Tricia Flaherty Jun 28, 2012 12:30 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Jun 28, 2012 12:30 PM 
an additional software install for this office is
on SR47603(Alex Kunkle)
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Tricia Flaherty Jun 28, 2012 11:31 AM 
software is at 
T:\camtasia\Studio7.1-Snagitv11BundleWIN
and Snowball Mic will be on bookshelf between my
desk and restroom
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