Service Request Ticket - # 47632

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 02, 2012 08:22 AM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110681[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1YDBNS1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 1YDBNS1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084903 installed as Office 2007, AssureID7 P0085070

Wired NIC 18:03:73:17:53:F2

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Jul 02, 2012 03:26 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Jul 02, 2012 03:26 PM 
Fixed. GPO was initiating in the wrong order for
students
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Blake von Brockdorff Jul 02, 2012 02:41 PM 
Task reassigned to Blake von Brockdorff.
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Emily Kavanagh Jul 02, 2012 08:22 AM 
Sarah Murphy a student worker at the WUC info desk
cannot pull up the I drive on the computer. She
was able to get on to the I drive from this
computer last week.  
Sarah Murphy
SMurphy08
00241836
88261
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