Service Request Ticket

Service Request Information

CONTACT	Name	Booth, Paula	Date	Jul 02, 2012 12:51 PM
	Department	Creative Arts/Art	Phone	88607
	Location		Email	boothp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20111152 (opens in a new window)	Bldg/Room	CH 103
	Service Tag		Description	Epson Artisan 1430 Inkjet Printer #C11CB53201
	Serial No.	NAMY015249	Location	Paula Booth
	Model	C11CB53201	Hostname
	Notes	5760dpi x 1440dpi (B&W) / 5760dpi x 1440dpi (color) 2.8ppm (B&W) / 2.8ppm (color) / 100sheet(s) Capacity / 13 in x 19 in USB Type A, USB Type B, Wireless / 1 Year Warranty	Ink/Toner Refill

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	lvoth11@wou.edu	88925

Entered by	Date	Memo
Laven Voth			Email Public
Entered by	Date	Memo
Laven Voth	Sep 25, 2012 10:44 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Laven Voth	Sep 25, 2012 10:44 AM	INstalled this printer.	Add Attachment
Laven Voth	Aug 27, 2012 09:57 AM	Task reassigned to Laven Voth.	Add Attachment
Laven Voth	Aug 27, 2012 09:57 AM	Lori and I delivered the printer, but she was not there and we were let in by the main office. Her computer was not there (laptop), so we set up the printer as best we could, and will install it when she is there with her laptop.	Add Attachment
Megan Thibeault	Aug 20, 2012 10:09 AM	here today until 10:45 - here tomorrow until 10:00.	Add Attachment
Laven Voth	Jul 10, 2012 10:53 AM	Left VM	Add Attachment
Laven Voth	Jul 06, 2012 11:07 AM	Called to see if she was in today, went to VM	Add Attachment
Laven Voth	Jul 05, 2012 09:26 AM	**This is an email** Hi - I'm not on campus much. I will be in this Friday morning at about 9. I'll also be in Tuesday morning (the 10th). Let me know if wither of those times works. Thanks so much!	Add Attachment
Laven Voth	Jul 03, 2012 01:35 PM	Left VM,and emailed asking for times	Add Attachment
Lacey Davis	Jul 02, 2012 12:51 PM	W# 20111152. This printer needs a local set up. It is located on the counter across from the tech area.	Add Attachment