Service Request Ticket - # 47646

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 02, 2012 01:19 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090933[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. hvj0rl1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:68:B1

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Laven Voth Jul 02, 2012 02:22 PM 
Task reassigned to Self Resolved.
 Add Attachment
Laven Voth Jul 02, 2012 02:22 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Emily Kavanagh Jul 02, 2012 01:45 PM 
****This is an email****
Dear UCS ---

We resolved the mapping issue that prompted us to
open UCS Ticket# 47646.
RESOLVED.  No longer require help on this one,
please close.

Scott & Cara
 Add Attachment
Emily Kavanagh Jul 02, 2012 01:19 PM 
Cara says that computer 20090933[Edit Inv] lost the mapping
for the I drive and can't find it. They need to be
able to get onto the I drive. This is at Gentle
house and it is a student employee used computer. 
Cara Groshong
University Advancement
GroshonC
Add Attachment