Service Request Ticket - # 47647

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 02, 2012 01:24 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090556[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71KPFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:6F:73

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Jul 02, 2012 03:25 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Jul 02, 2012 03:25 PM 
Repaired, GPO was being initiated in the wrong order
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Blake von Brockdorff Jul 02, 2012 02:42 PM 
Task reassigned to Blake von Brockdorff.
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Emily Kavanagh Jul 02, 2012 01:24 PM 
Vikkye Fetters cannot get into the I drive. Just
started today she was able to get into last week.
They need to get into this drive so they can get
the advisers the students files. Melanie Robertson
cannot get into the I drive on this computer either. 
Vikkye Fetters
VFetters08
Advising
00235495
88428
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