Service Request Ticket - # 47658

Service Request Information

CONTACT Name Neely, Kent   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 02, 2012 03:27 PM
Department Creative Arts/Theater-Dance Phone 89253
Location Email neelyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080691[Edit Inv] (opens in a new window) Bldg/Room AD 202B
Service Tag Description HP Deskjet 6988 Color Inkjet Printer #CB055A#B1H
Serial No. TH83V5Z09D Location Dr. Neely

Model CB055A Hostname
Notes USB, NETWORKABLE VIA ETHER OR WIRELESS Ink/Toner Refill

Wired NIC 00:21:5A:39:E0:86

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Jul 02, 2012 04:01 PM 
Task reassigned to Laven Voth.
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Laven Voth Jul 02, 2012 04:01 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Jul 02, 2012 04:01 PM 
Opened the back panel to remove the jam, and then
restarted the printer.  It then worked perfectly.
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Emily Kavanagh Jul 02, 2012 03:27 PM 
Dr. Neely's Printer isn't printing. It just
started not that long ago. It says it has a jam,
as well as just not printing jobs at all.
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