Service Request Ticket - # 47675

Service Request Information

CONTACT Name Gimenez-Eguibar, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 03, 2012 02:41 PM
Department Humanities Division Phone 89541
Location Email gimenezp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101340[Edit Inv] (opens in a new window) Bldg/Room BELL 305
Service Tag Description Apple MacBook Air, 128GB Flash Hard Drive #Z0JK
Serial No. C02FV0FZDDR0 Location Patricia Gimenez, Spanish/Humanities new faculty

CPU Intel Core 2 Duo SU9600(1.6GHz,3ML2, 800MHz)


OS Mac OS X Server v10.6 Snow Leopard Software Shipped with OS 10.6 but eligible for free upgrade to 10.7(see Tricia for details of licensing), Mac OS X Snow Leopard(iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, and Xcode Developer Tools), iLife '11(Includes iPhoto, iMovie, iDVD, iWeb, and GarageBand), MS Office for MAC 2011 from P0080800

Wireless NIC 04:0C:CE:CF:BA:54


Bluetooth NIC 04:0C:CE:CF:BA:55

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Samantha Brubaker Jun 06, 2013 04:08 PM 
Task reassigned to Self Resolved.
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Samantha Brubaker Jun 06, 2013 04:08 PM 
Status changed from (1) Pending to (5) Completed
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Emily Kavanagh Jul 03, 2012 02:42 PM 
Patricia Gimenez-Eguibar 
Humanities
V00305310
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Emily Kavanagh Jul 03, 2012 02:41 PM 
Patricia came into the SRD saying her MAC was
making weird noises and freezing, or sometimes not
even turning on what so ever. I called Richard and
he was able to find a lender MAC 20101422[Edit Inv]. Since
we needed to take her MAC and might have to send
it to the MAC store.
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