Service Request Ticket - # 47678

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 05, 2012 09:17 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20100758[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.80GHz, 1066MHz 4M L2 Cache
Serial No. GCSG3Q1 Location PDR

CPU Intel Core i7-640M(2.80GHz, 1066MHz, 4ML2)


OS Unknown Software MS Office Pro Plus 2010 installed as Office 2007 from P0079246

Wired NIC 5C:26:0A:3F:AA:B1


Wireless NIC 18:3D:A2:17:0C:08


Bluetooth NIC 1C:65:9D:F5:60:7E


TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public

Entered by Date Memo
Samantha Brubaker Jul 09, 2012 09:13 AM
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Jul 09, 2012 09:13 AM
taken care of and tested with Lori.
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Laven Voth Jul 05, 2012 02:08 PM
Task reassigned to Richard Kavanagh.
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Emily Kavanagh Jul 05, 2012 09:17 AM
****This is an email****
Good morning,

Tuesday morning when I used my username and
password to log onto my computer (20100758) and
the reference desk computer, and again this
morning, I received the following script error:

 

Script: 
\\mash.wou.edu\SysVol\mash.wou.edu\Policies\{9FDCFFDC-6B28-4E82-8616-D173E96B8CFC}\User\Scripts\Logon\library.vbs

Line:  10

Char:  1

Error: The local device name is already in use

Code: 80070055

 

What does this script error (?) mean?  Is another
person using my computer or monitoring my username
activity?

 

Please note:  I am able to complete login when I
click the ¿ok¿ button and have no further issues
in using the functions of my computer.  However,
the script error does recur when I log-off or shut
down whatever computer I was using and attempt to
log back on.
Please help¿and please provide a tracking number.
Thank you,
Lori Bullis
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