Service Request Ticket - # 47682

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 05, 2012 12:30 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090197[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Dell UltraSharp 2208WFP Monitor,AIO Stands AX510
Serial No. CN0D308J728729780E7I Location Adam's desk for Warranty exchange
TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Jul 05, 2012 03:17 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Jul 05, 2012 03:17 PM 
Monitor not turning on. Replaced with 20090072[Edit Inv] and
turned it into Adam for warranty exchange
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Blake von Brockdorff Jul 05, 2012 12:37 PM 
Task reassigned to Blake von Brockdorff.
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Emily Kavanagh Jul 05, 2012 12:30 PM 
Monitor 20090197[Edit Inv] doesn't seem to be getting any
power. it is not showing signs that it may be
dead. They have tried to change it to different
computers and outlets and it still doesn't want to
turn on. They had a student say this has been
going on for the past 3 days.
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