Service Request Ticket

Service Request Information

CONTACT	Name	Templeman, Victoria	Date	Jul 06, 2012 10:03 AM
	Department	The Research Institute	Phone	88766
	Location		Email	ptemplt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20091630 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Professional P2210 22-inch Flat Panel Monitor
	Serial No.	CN0U828K7444504R070S	Location	PDR

TECHS	Submitted by	Emily Kavanagh	Contact	ekavanagh08@wou.edu	88925
	Primary Technician		Contact	brubakers@wou.edu	88323

Entered by	Date	Memo
Samantha Brubaker			Email Public
Entered by	Date	Memo
Samantha Brubaker	Jul 10, 2012 12:00 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Samantha Brubaker	Jul 09, 2012 12:04 PM	should be taken care of. I need to check up with Gary but I got his voice mail.	Add Attachment
Emily Kavanagh	Jul 06, 2012 12:31 PM	Gary Glassenapp is having the same issue	Add Attachment
Emily Kavanagh	Jul 06, 2012 10:10 AM	Task reassigned to Richard Kavanagh.	Add Attachment
Emily Kavanagh	Jul 06, 2012 10:10 AM	--------------------------- Windows Script Host --------------------------- Script: \\mash.wou.edu\SysVol\mash.wou.edu\Policies\{E15471E9-0880-4C1D-955F-1F500BE7AE8B}\User\Scripts\Logon\TRI.vbs Line: 10 Char: 1 Error: Object required: 'WshNetwork' Code: 800A01A8 Source: Microsoft VBScript runtime error --------------------------- OK ---------------------------	Add Attachment
Emily Kavanagh	Jul 06, 2012 10:03 AM	Torry started on Monday and everything was fine. She was gone Tuesday through Thursday and when she started up her computer this morning she is getting a script error and cannot find her I drive and she says that her start menu is all messed up. Torry Templemen Teaching Research Todd 227	Add Attachment