Service Request Ticket

Service Request Information

CONTACT	Name	EXC, ASWOU	Date	Jul 09, 2012 12:38 PM
	Department	ASWOU	Phone	88555
	Location		Email	aswoupresident@mail.wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090870 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	JC4WPL1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows XP Pro	Software	WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074352
	Wired NIC	00:26:B9:8D:23:EA

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	lvoth11@wou.edu	88925

Entered by	Date	Memo
Laven Voth			Email Public
Entered by	Date	Memo
Laven Voth	Jul 09, 2012 02:38 PM	Task reassigned to Laven Voth.	Add Attachment
Laven Voth	Jul 09, 2012 02:38 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Laven Voth	Jul 09, 2012 02:38 PM	Installed on both, had office 07	Add Attachment
Tricia Flaherty	Jul 09, 2012 01:29 PM	Jonathon would like to also have W#20090869 ASWOU-SAB Director WUC203 and W#20090732 ASWOU office WUC203A upgraded to Windows 7 as well	Add Attachment
Megan Thibeault	Jul 09, 2012 01:25 PM	Contact changed from Brandon Neish to Jonathon Farmer.	Add Attachment
Tricia Flaherty	Jul 09, 2012 01:17 PM	Please use Jonathon as contact as I just found out that Brandon is in Business Office for the Summer, Jonathan Farmer Student Body President 503.838.8555 - Office	Add Attachment
Tricia Flaherty	Jul 09, 2012 12:38 PM	Jonathon Farmer the ASWOU President has requested to have this station upgraded to Windows 7 which it is license for, also please double check office version on this station as they are trying to get most of there office on Windows 7 and Office 2007, inventory records indicate it should have gone out with Office 2007	Add Attachment